Tungsten Automation EMEA incident

Printix - Intermittent Slowness on Tenant Pages

Minor Resolved View vendor source →

Tungsten Automation EMEA experienced a minor incident on October 29, 2025 affecting Printix, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 05:21 PM UTC
Resolved
Oct 29, 2025, 08:30 PM UTC
Duration
3h 9m
Detected by Pingoru
Oct 29, 2025, 05:21 PM UTC

Affected components

Printix

Update timeline

  1. investigating Oct 29, 2025, 05:21 PM UTC

    We are aware of an issue causing Intermittent Slowness on Tenant Pages. Our engineering team is actively working to restore normal service as quickly as possible. Thank you for your patience.

  2. resolved Oct 29, 2025, 08:30 PM UTC

    The issue causing slow performance in the Printix Admin Portal has been resolved. We will continue to monitor the platform to ensure stability. Thank you for your patience during this incident.