Tungsten Automation EMEA incident
Supplier Portal – Performance Degradation
Resolved after 13 days, affecting Supplier Portal, on October 28, 2025.
The performance issue affecting some customers has been resolved. We’ll continue to monitor performance to ensure stability. Thank you for your patience while we worked through this issue.
Affected components
Update timeline
- investigating Oct 28, 2025, 09:24 AM UTC
We’re currently experiencing performance issues affecting access to the Supplier Portal for some customers. Our team is actively working to restore normal service as quickly as possible. We appreciate your patience and will provide an update once everything is back to normal.
- identified Oct 31, 2025, 04:01 PM UTC
We are still experiencing performance issues affecting some customers. However, our team has made progress in identifying and resolving the underlying causes. We’re continuing to work toward full resolution as quickly as possible
- resolved Nov 10, 2025, 09:28 AM UTC
The performance issue affecting some customers has been resolved. We’ll continue to monitor performance to ensure stability. Thank you for your patience while we worked through this issue.
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