Tungsten Automation EMEA incident

Supplier Portal – Performance Degradation

Minor Resolved View vendor source →

Tungsten Automation EMEA experienced a minor incident on October 28, 2025 affecting Supplier Portal, lasting 13d. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 09:24 AM UTC
Resolved
Nov 10, 2025, 09:28 AM UTC
Duration
13d
Detected by Pingoru
Oct 28, 2025, 09:24 AM UTC

Affected components

Supplier Portal

Update timeline

  1. investigating Oct 28, 2025, 09:24 AM UTC

    We’re currently experiencing performance issues affecting access to the Supplier Portal for some customers. Our team is actively working to restore normal service as quickly as possible. We appreciate your patience and will provide an update once everything is back to normal.

  2. identified Oct 31, 2025, 04:01 PM UTC

    We are still experiencing performance issues affecting some customers. However, our team has made progress in identifying and resolving the underlying causes. We’re continuing to work toward full resolution as quickly as possible

  3. resolved Nov 10, 2025, 09:28 AM UTC

    The performance issue affecting some customers has been resolved. We’ll continue to monitor performance to ensure stability. Thank you for your patience while we worked through this issue.