Tungsten Automation EMEA incident

Printix - Delay on Capture scanning

Resolved after 4 hours 18 minutes, affecting Printix, on November 13, 2025.

investigating Nov 13, 2025, 12:30 PM UTC

We are currently experiencing a delay with the Capture Scanning service. We are actively working to resolve the issue. Sorry for the inconvenience

Started: Nov 13, 2025, 12:30 PM UTC
Resolved: Nov 13, 2025, 04:49 PM UTC
Duration: 4h 18m
Detected by Pingoru: Nov 13, 2025, 12:30 PM UTC

Affected components

Printix

Update timeline

investigating Nov 13, 2025, 12:30 PM UTC

We are currently experiencing a delay with the Capture Scanning service. We are actively working to resolve the issue. Sorry for the inconvenience
resolved Nov 13, 2025, 04:49 PM UTC

This incident has been resolved.

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