Tungsten Automation EMEA incident

Printix - Delay on Capture scanning

Minor Resolved View vendor source →

Tungsten Automation EMEA experienced a minor incident on November 13, 2025 affecting Printix, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 12:30 PM UTC
Resolved
Nov 13, 2025, 04:49 PM UTC
Duration
4h 18m
Detected by Pingoru
Nov 13, 2025, 12:30 PM UTC

Affected components

Printix

Update timeline

  1. investigating Nov 13, 2025, 12:30 PM UTC

    We are currently experiencing a delay with the Capture Scanning service. We are actively working to resolve the issue. Sorry for the inconvenience

  2. resolved Nov 13, 2025, 04:49 PM UTC

    This incident has been resolved.