Tungsten Automation EMEA incident

eInvoice Network - Portal login issue

Critical Resolved View vendor source →

Tungsten Automation EMEA experienced a critical incident on November 18, 2025 affecting eInvoice Network, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:31 PM UTC
Resolved
Nov 18, 2025, 04:05 PM UTC
Duration
2h 33m
Detected by Pingoru
Nov 18, 2025, 01:31 PM UTC

Affected components

eInvoice Network

Update timeline

  1. investigating Nov 18, 2025, 01:31 PM UTC

    The cause of this incident is identified as the wider service outage from Cloudflare as reported on their status page https://www.cloudflarestatus.com/. As advised on the page, they continue to work to restore service.

  2. monitoring Nov 18, 2025, 03:04 PM UTC

    A fix has been implemented by Cloudflare and we believe the Portal service is stable. We are continuing to monitor for errors to ensure all services are back to normal.

  3. resolved Nov 18, 2025, 04:05 PM UTC

    We have been monitoring throughout the last hour and services have remained stable. Resolving the incident.