Tungsten Automation EMEA incident
Supplier Portal - Performance Issues
Tungsten Automation EMEA experienced a major incident on December 6, 2025 affecting Supplier Portal, lasting 5h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 06, 2025, 08:24 AM UTC
We’re currently experiencing performance issues affecting access to the Supplier Portal for some customers. Our team is actively working to restore normal service as quickly as possible. We appreciate your patience and will provide an update once everything is back to normal.
- investigating Dec 06, 2025, 08:44 AM UTC
We’re currently experiencing performance issues affecting access to the Supplier Portal for some customers. Our team is actively working to restore normal service as quickly as possible. We appreciate your patience and will provide an update once everything is back to normal.
- identified Dec 06, 2025, 10:04 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 06, 2025, 11:47 AM UTC
A fix has been implemented, we are monitoring the results and expect full resolution shortly.
- resolved Dec 06, 2025, 02:19 PM UTC
This incident has been resolved.