Tungsten Automation EMEA incident

eInvoice Network - Document processing issue (Invoice, POs and ISS)

Critical Resolved View vendor source →

Tungsten Automation EMEA experienced a critical incident on December 14, 2025 affecting eInvoice Network, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2025, 01:55 PM UTC
Resolved
Dec 14, 2025, 04:40 PM UTC
Duration
2h 44m
Detected by Pingoru
Dec 14, 2025, 01:55 PM UTC

Affected components

eInvoice Network

Update timeline

  1. investigating Dec 14, 2025, 01:55 PM UTC

    We are currently experiencing an outage of the E-Invoice Document processing services (Invoice, POs and ISS). Investigation is currently in-progress.

  2. monitoring Dec 14, 2025, 04:17 PM UTC

    A fix has been implemented, and we are currently verifying that the affected services are operating as expected.

  3. resolved Dec 14, 2025, 04:40 PM UTC

    This incident has been resolved.