Resolved after 4 days 1 hour, affecting eInvoice Connect, on February 9, 2026.
We are progressing with the testing phase of the fix and will provide an update tomorrow.
Affected components
eInvoice Connect
Update timeline
- investigating Feb 09, 2026, 04:55 PM UTC
We are aware of an issue with slow performance for eInvoice Connect. Our team is actively working on a resolution.
- investigating Feb 10, 2026, 05:28 AM UTC
We are aware that some customers may be experiencing slow performance. We are continuing to investigate this issue.
- identified Feb 11, 2026, 01:44 PM UTC
A fix for this issue is being tested and we will provide a daily update.
- identified Feb 12, 2026, 08:10 PM UTC
We are progressing with the testing phase of the fix and will provide an update tomorrow.
- resolved Feb 13, 2026, 06:00 PM UTC
This incident has been resolved.
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