Tungsten Automation EMEA incident

eInvoice Connect - Slow Performance

Minor Resolved View vendor source →

Tungsten Automation EMEA experienced a minor incident on February 9, 2026 affecting eInvoice Connect, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2026, 04:55 PM UTC
Resolved
Feb 13, 2026, 06:00 PM UTC
Duration
4d 1h
Detected by Pingoru
Feb 09, 2026, 04:55 PM UTC

Affected components

eInvoice Connect

Update timeline

  1. investigating Feb 09, 2026, 04:55 PM UTC

    We are aware of an issue with slow performance for eInvoice Connect. Our team is actively working on a resolution.

  2. investigating Feb 10, 2026, 05:28 AM UTC

    We are aware that some customers may be experiencing slow performance. We are continuing to investigate this issue.

  3. identified Feb 11, 2026, 01:44 PM UTC

    A fix for this issue is being tested and we will provide a daily update.

  4. identified Feb 12, 2026, 08:10 PM UTC

    We are progressing with the testing phase of the fix and will provide an update tomorrow.

  5. resolved Feb 13, 2026, 06:00 PM UTC

    This incident has been resolved.