Tungsten Automation EMEA experienced a minor incident on March 24, 2026 affecting Printix, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Printix
Update timeline
- investigating Mar 24, 2026, 08:18 AM UTC
We have observed intermittent connection issues with the service and are investigating.
- identified Mar 24, 2026, 08:26 AM UTC
We have identified the issue and are working on a fix.
- monitoring Mar 24, 2026, 08:29 AM UTC
A fix has been applied and we are seeing improvements.
- resolved Mar 24, 2026, 08:40 AM UTC
The issue has been resolved and the service is operational.