Tungsten Automation Americas incident

[Europe] APS - Slow processing of documents

Resolved after 1 hour 22 minutes, affecting AP Essentials, on August 6, 2026.

monitoring Aug 06, 2026, 08:12 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 06, 2026, 07:57 AM UTC
Resolved
Aug 06, 2026, 09:20 AM UTC
Duration
1h 22m
Detected by Pingoru
Aug 06, 2026, 07:57 AM UTC

Affected components

AP Essentials

Update timeline

  1. investigating Aug 06, 2026, 07:57 AM UTC

    We are aware of an issue with slow processing of documents in the EU region and are currently investigating.

  2. monitoring Aug 06, 2026, 08:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 06, 2026, 09:20 AM UTC

    The issue is resolved and all services are operational.

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