Tungsten Automation Americas incident
[Americas] iRemit - Delayed File Processing
Resolved after 1 hour 1 minute, affecting iRemit, on July 23, 2026.
The issue has been resolved and file processing has fully returned to normal. All delayed files have been successfully processed and the backlog is cleared. We apologize for any inconvenience caused and thank you for your patience.
Affected components
Update timeline
- investigating Jul 23, 2026, 08:39 AM UTC
We are currently investigating an issue affecting the iRemit service, where file imports are delayed and not processing as expected. Our team is actively working to identify the cause and restore normal processing.
- monitoring Jul 23, 2026, 09:28 AM UTC
We have applied a fix and file processing has resumed. The backlog of delayed files is clearing and we are monitoring closely to confirm all files are processing normally.
- resolved Jul 23, 2026, 09:40 AM UTC
The issue has been resolved and file processing has fully returned to normal. All delayed files have been successfully processed and the backlog is cleared. We apologize for any inconvenience caused and thank you for your patience.
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