TSYS Merchant Outage History

TSYS Merchant is up right now

TSYS Merchant had 26 outages in the last 2 years — averaging 1.1 incidents per month.

There were 26 TSYS Merchant outages since October 8, 2024. Each is summarised below — incident details, duration, and resolution information.

Source: https://merchant.status.tsys.com

Notice October 10, 2024

Global Payments System Incident - Interac Debit Cards Processing Issue - Canada

Detected by Pingoru
Oct 10, 2024, 12:17 PM UTC
Resolved
Oct 10, 2024, 12:17 PM UTC
Duration
Affected: GSAP CanadaGNAP CanadaPortico Canada ATL/RICPortico Canada GCP
Timeline · 1 update
  1. resolved Oct 10, 2024, 12:17 PM UTC

    Service: Interac Debit Card - RBC Bank Impacted Segment: Canada Impact Start time: 10/10/2024 - 07:02 ET Impact End time: 10/10/2024 - 07:51 ET Summary: Global Payments' merchants may experience intermittent timeouts when processing transactions with RBC Bank Interac Debit Cards. This issue is external to Global Payments Actions Taken: Interac is engaged in troubleshooting. Service: Cartes de débit Interac - Banque TD Segment impacté: Canada Début de l’impact: 10/10/2024 - 07:02 HE Fin de l’impact: 10/10/2024 - 07:51 HE Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des cartes de débit de la Banque RBC. Ce problème est externe à Global Payments Action prise: Interac est engagé dans le dépannage.

Read the full incident report →