Resolved after 7 hours 18 minutes, on May 11, 2026.
The issue has been mitigated. Resolution is in progress.
Update timeline
- investigating May 11, 2026, 07:27 AM UTC
TrustID is currently experiencing difficulties. Our team is actively working on troubleshooting and resolving those issues as soon as possible. You will be kept updated when we have more information. We apologize for the inconvenience and thank you for your patience. Your TrustID Team
- identified May 11, 2026, 08:15 AM UTC
TrustID is currently experiencing difficulties. Our team is actively working on troubleshooting and resolving those issues as soon as possible. Issue with one of their datacenter You will be kept updated when we have more information. We apologize for the inconvenience and thank you for your patience. Your TrustID Team
- monitoring May 11, 2026, 08:40 AM UTC
The issue has been mitigated. Resolution is in progress.
- resolved May 11, 2026, 02:45 PM UTC
The incident has been fully resolved on May 11th around 16:45.
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