Resolved after 10 hours 13 minutes, affecting User Management, on July 26, 2019.
Email service has been restored. We are investigating ways to prevent in the future.
Affected components
Update timeline
- identified Jul 26, 2019, 02:35 AM UTC
We're having difficulties interacting with our email service provider. The invite user function won't send emails while we address the issue. Invites will still create user accounts if a user signs up with the same email address the invitation was meant to be sent to. No other features are affected. If you need to add a user urgently, please contact support.
- identified Jul 26, 2019, 02:35 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 26, 2019, 12:45 PM UTC
Email service has been restored. We are investigating ways to prevent in the future.
- resolved Jul 26, 2019, 12:48 PM UTC
This incident has been resolved.
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