Resolved after 1 hour 33 minutes, affecting Management Portal, on September 24, 2024.
We have increased resources allocated to the portal and have seen performance return to normal. We will continue to monitor and investigate further.
Affected components
Management Portal
Update timeline
- investigating Sep 24, 2024, 02:29 PM UTC
We are currently investigating issues with the Trustgrid portal causing blank screens and spinning progress indicators.
- investigating Sep 24, 2024, 02:29 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 24, 2024, 02:56 PM UTC
We have increased resources allocated to the portal and have seen performance return to normal. We will continue to monitor and investigate further.
- resolved Sep 24, 2024, 04:02 PM UTC
We have identified the culprit and have seen the portal stabilize.
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Amazon Web Services