Trustgrid Public incident

Management Gateway Issues

Resolved after 32 minutes, affecting Management Gateways, on October 15, 2024.

monitoring Oct 15, 2024, 02:24 PM UTC

We are continuing to monitor for any further issues.

Started
Oct 15, 2024, 01:52 PM UTC
Resolved
Oct 15, 2024, 02:24 PM UTC
Duration
32m
Detected by Pingoru
Oct 15, 2024, 01:52 PM UTC

Affected components

Management Gateways

Update timeline

  1. investigating Oct 15, 2024, 01:52 PM UTC

    We are currently investigating an issue with our management gateways which provide live statistics and interactive services like Terminal and traffic sniff. This issue would have no impact on data plane connectivity between nodes.

  2. monitoring Oct 15, 2024, 02:06 PM UTC

    It appears there was a brief outage with our AWS redis service. The issue seems to be resolved at this time but we are continuing to monitor.

  3. monitoring Oct 15, 2024, 02:24 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 15, 2024, 02:24 PM UTC

    This incident has been resolved.

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