Trust Payments incident

INC-224 Portal Services

Critical Resolved View vendor source →
Started
Mar 10, 2026, 08:19 PM UTC
Resolved
Mar 10, 2026, 08:28 PM UTC
Duration
9m
Detected by Pingoru
Mar 10, 2026, 08:19 PM UTC

Affected components

Portal

Update timeline

  1. investigating Mar 10, 2026, 08:19 PM UTC

    Please be advised that customers may experience issues affecting Portal. We are treating the issue as a matter of urgency. We will provide further updates in due course. We apologise for any inconvenience caused. If have any queries, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team

  2. resolved Mar 10, 2026, 08:28 PM UTC

    Please be advised that the issue impacting Portal has now been resolved. We apologise for any inconvenience caused. If you continue to experience any more issues, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team

Looking to track Trust Payments downtime and outages?

Pingoru polls Trust Payments's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Trust Payments reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Trust Payments alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Trust Payments for free

5 free monitors · No credit card required