Truemed incident

Degraded Performance Due to Service Provider Outage

Resolved after 9 hours 18 minutes, on June 10, 2025.

resolved Jun 11, 2025, 12:10 AM UTC

We are no longer experiencing intermittent survey failures. Our cloud service provider has resolved the issue and restored full connectivity..

Started
Jun 10, 2025, 02:51 PM UTC
Resolved
Jun 11, 2025, 12:10 AM UTC
Duration
9h 18m
Detected by Pingoru
Jun 10, 2025, 02:51 PM UTC

Update timeline

  1. monitoring Jun 10, 2025, 02:51 PM UTC

    We're currently experiencing intermittent survey failures due to a partial outage of our cloud service provider ([Heroku status page](https://status.heroku.com/)) - Heroku incident [2822.](https://status.heroku.com/incidents/2822).

  2. resolved Jun 11, 2025, 12:10 AM UTC

    We are no longer experiencing intermittent survey failures. Our cloud service provider has resolved the issue and restored full connectivity..

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