Truemed Outage History

API is now operational! This update was created by an automated monitoring service.

This incident has been resolved. The root cause was an outage with one of our providers ([further details here).](https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-west-2::event/MULTIPLE%5FSERVICES/AWS%5FMULTIPLE%5FSERVICES%5FOPERATIONAL%5FISSUE/AWS%5FMULTIPLE%5FSERVICES%5FOPERATIONAL%5FISSUE%5F83A36%5F24C89B493A6)

Frontend is now operational! This update was created by an automated monitoring service.

Type: Incident Duration: 5 minutes Mar 26, 20:59:41 GMT+0 - Investigating - Website cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 26, 21:04:43 GMT+0 - Resolved - Website is now operational! This update was created by an automated monitoring service.

Type: Incident Duration: 9 hours and 19 minutes Affected Components: Frontend, API Jun 10, 14:51:50 GMT+0 - Monitoring - We're currently experiencing intermittent survey failures due to a partial outage of our cloud service provider ([Heroku status page](https://status.heroku.com/)) - Heroku incident [2822.](https://status.heroku.com/incidents/2822) Jun 11, 00:10:45 GMT+0 - Resolved - We are no longer experiencing intermittent survey failures. Our cloud service provider has resolved the issue and restored full connectivity.

Type: Incident Duration: 9 minutes Affected Components: API Feb 19, 19:22:03 GMT+0 - Resolved - This incident has been resolved and all systems are operational. Feb 19, 19:13:00 GMT+0 - Identified - We have identified an issue with new checkouts and a mitigation is being deployed.