TrueLayer experienced a minor incident on April 28, 2026 affecting From 🇪🇺🇪🇪 LHVBEE22XXX and To 🇪🇺🇫🇷 TRYEFRP2AAA and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 28, 2026, 09:31 PM UTC
Status: Identified We are currently investigating an issue causing delays in payment settlements and payouts. Our engineering team is working to resolve this as quickly as possible. No action needed Impact start time: 28/04/2026, 21:00 UTC Client actions: None Affected components From 🇪🇺🇮🇪 TRYEIE22 (Degraded performance) To 🇪🇺🇩🇰 SXPYDKKKXXX (Degraded performance) To 🇬🇧 TRYEGB22XXX (Degraded performance) From 🇪🇺🇩🇪 SXPYDEHHXXX (Degraded performance) From 🇬🇧 TRYEGB22 (Degraded performance) From 🇪🇺🇪🇪 LHVBEE22XXX (Degraded performance) To 🇪🇺🇩🇪 SXPYDEHHXXX (Degraded performance) To 🇪🇺🇮🇪 TRYEIE22 (Degraded performance) To 🇪🇺🇪🇪 LHVBEE22XXX (Degraded performance) To 🇪🇺🇵🇱 PPABPLPKXXX (Degraded performance) From 🇪🇺🇵🇱 PPABPLPKXXX (Degraded performance) From 🇬🇧 TRYEGB22XXX (Degraded performance) From 🇪🇺🇫🇷 TRYEFRP2XXX (Degraded performance) To 🇪🇺🇫🇷 TRYEFRP2AAA (Degraded performance) To 🇪🇺🇫🇮 TRYEFIH2XXX (Degraded performance) To 🇬🇧 TRYEGB22 (Degraded performance) To external accounts (Degraded performance) From 🇪🇺🇩🇰 SXPYDKKKXXX (Degraded performance) To 🇪🇺🇫🇷 TRYEFRP2XXX (Degraded performance) From 🇪🇺🇫🇷 TRYEFRP2AAA (Degraded performance) From 🇪🇺🇫🇮 TRYEFIH2XXX (Degraded performance)
- resolved Apr 28, 2026, 10:00 PM UTC
Status: Resolved You may have experienced delays in Payment and Payout settlement during the timeframe below. This has now been resolved, Payments and Payouts are settling in a timely manner. Impact start time: 28/04/2026, 21:00 UTC Impact end time: 28/04/2026, 21:40 UTC Client actions: None Affected components To 🇪🇺🇪🇪 LHVBEE22XXX (Operational) From 🇪🇺🇪🇪 LHVBEE22XXX (Operational) From 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇪🇺🇩🇰 SXPYDKKKXXX (Operational) To 🇪🇺🇮🇪 TRYEIE22 (Operational) To external accounts (Operational) To 🇪🇺🇵🇱 PPABPLPKXXX (Operational) To 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) To 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) From 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) From 🇪🇺🇩🇪 SXPYDEHHXXX (Operational) From 🇬🇧 TRYEGB22XXX (Operational) From 🇬🇧 TRYEGB22 (Operational) From 🇪🇺🇩🇰 SXPYDKKKXXX (Operational) To 🇪🇺🇩🇪 SXPYDEHHXXX (Operational) To 🇬🇧 TRYEGB22 (Operational) From 🇪🇺🇵🇱 PPABPLPKXXX (Operational) From 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) From 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) To 🇬🇧 TRYEGB22XXX (Operational) To 🇪🇺🇫🇮 TRYEFIH2XXX (Operational)