Truckstop incident

Sonar Insights Data Unavailable

Resolved after 1 hour 28 minutes, affecting Loadboard, on August 28, 2026.

monitoring Aug 28, 2026, 03:47 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 28, 2026, 03:41 PM UTC
Resolved
Aug 28, 2026, 05:10 PM UTC
Duration
1h 28m
Detected by Pingoru
Aug 28, 2026, 03:41 PM UTC

Affected components

Loadboard

Update timeline

  1. identified Aug 28, 2026, 03:41 PM UTC

    We are aware of an issue affecting Van/Reefer Board Pro and Sonar Insights customers. Rate and market data is currently unavailable, causing those fields to display as N/A. Load search remains available. We are actively working with the vendor to restore the data feed and will provide updates as they become available.

  2. monitoring Aug 28, 2026, 03:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 28, 2026, 05:10 PM UTC

    This incident has been resolved.

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