Truckstop incident

ITSD log in cache

Resolved after 7 days 4 hours, affecting ITS Dispatch, on April 28, 2026.

identified Apr 29, 2026, 04:51 PM UTC

We are aware that some customers may be experiencing issues logging into ITSD. If you are experiencing an issue, please clear your cache and cookies and retry. For steps on how to do this, please visit: https://community.truckstop.com/s/article/Clearing-cache-in-cookies-for-ITS-Dispatch.

Started
Apr 28, 2026, 01:43 PM UTC
Resolved
May 05, 2026, 05:55 PM UTC
Duration
7d 4h
Detected by Pingoru
Apr 28, 2026, 01:43 PM UTC

Affected components

ITS Dispatch

Update timeline

  1. identified Apr 28, 2026, 01:43 PM UTC

    We are aware that some customers may be experiencing issues logging into ITSD. If you are experiencing an issue, please clear your cache and cookies and retry.

  2. identified Apr 29, 2026, 04:51 PM UTC

    We are aware that some customers may be experiencing issues logging into ITSD. If you are experiencing an issue, please clear your cache and cookies and retry. For steps on how to do this, please visit: https://community.truckstop.com/s/article/Clearing-cache-in-cookies-for-ITS-Dispatch.

  3. resolved May 05, 2026, 05:55 PM UTC

    This incident has been resolved.

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