Resolved after 65 days 18 hours, affecting RMIS, on June 12, 2026.
The ingestion is complete and we have turned Motus data updates back on for most carriers within Truckstop’s RMIS. For a small number of carriers, Motus has cases where more than one active DOT number shares the same MC number, making it unreliable to determine which carrier record an update belongs to. We've reported this to the FMCSA and are not displaying any updated Motus data those carriers until it's has been resolved by the FMCSA. We will continue to provide updates.
Affected components
Update timeline
- investigating Jun 12, 2026, 10:47 PM UTC
The SAFER company snapshot has been updated with a number of brand new Operating Authority Statuses, resulting in a many carriers being decertified in RMIS. We are working with FMCSA to confirm this change. In the meantime, we are reverting any carriers that were updated back to the status they had before. Once we have confirmation from the FMCSA, we will adjust appropriately to reflect the latest accurate Operating Authority Status information.
- identified Jun 26, 2026, 02:39 PM UTC
We have begun ingesting Motus data into RMIS and are seeing some anomalies that we are investigating. We will continue to provide updates as we progress on a full solution.
- identified Jul 07, 2026, 05:22 PM UTC
The Motus data import into RMIS has completed. We are now working through applying that data to carrier records in RMIS, which will continue over the next several hours. Going forward, any new data received will process through the system in real time. We will continue to provide updates as we progress.
- monitoring Jul 07, 2026, 11:01 PM UTC
The ingestion is complete and we have turned Motus data updates back on for most carriers within Truckstop’s RMIS. For a small number of carriers, Motus has cases where more than one active DOT number shares the same MC number, making it unreliable to determine which carrier record an update belongs to. We've reported this to the FMCSA and are not displaying any updated Motus data those carriers until it's has been resolved by the FMCSA. We will continue to provide updates.
- resolved Aug 17, 2026, 05:40 PM UTC
This incident has been resolved.
Your product runs on more than Truckstop
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.