Resolved after 59 minutes, affecting Loadboard, on October 21, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Oct 21, 2025, 02:29 PM UTC
Customers may experience errors when searching or posting loads in the Load Board due to an issue with a third-party geolocation service. Our team is actively monitoring the situation and will provide updates as they become available.
- monitoring Oct 21, 2025, 02:49 PM UTC
We’re seeing improved performance with Load Board search and posting, though some customers may still experience intermittent issues. The disruption is related to a third-party vendor, and our team continues to monitor the service.
- monitoring Oct 21, 2025, 03:14 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 03:29 PM UTC
This incident has been resolved.
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