Truckstop incident

Load Search and Posting Errors

Minor Resolved View vendor source →

Truckstop experienced a minor incident on October 21, 2025 affecting Loadboard, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 02:29 PM UTC
Resolved
Oct 21, 2025, 03:29 PM UTC
Duration
59m
Detected by Pingoru
Oct 21, 2025, 02:29 PM UTC

Affected components

Loadboard

Update timeline

  1. investigating Oct 21, 2025, 02:29 PM UTC

    Customers may experience errors when searching or posting loads in the Load Board due to an issue with a third-party geolocation service. Our team is actively monitoring the situation and will provide updates as they become available.

  2. monitoring Oct 21, 2025, 02:49 PM UTC

    We’re seeing improved performance with Load Board search and posting, though some customers may still experience intermittent issues. The disruption is related to a third-party vendor, and our team continues to monitor the service.

  3. monitoring Oct 21, 2025, 03:14 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 21, 2025, 03:29 PM UTC

    This incident has been resolved.