Truckstop incident

Load Search / Load Post City Issue

Minor Resolved View vendor source →

Truckstop experienced a minor incident on December 19, 2025 affecting Loadboard and Mobile, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2025, 04:31 PM UTC
Resolved
Dec 22, 2025, 03:28 PM UTC
Duration
2d 22h
Detected by Pingoru
Dec 19, 2025, 04:31 PM UTC

Affected components

LoadboardMobile

Update timeline

  1. investigating Dec 19, 2025, 04:31 PM UTC

    Some customers may experience issues with the city population list when searching or posting a load. If an error or wrong location does appear, entering the full city name and state will help bypass the issue. Our team is aware and actively investigating.

  2. identified Dec 19, 2025, 04:56 PM UTC

    Due to a vendor issue, we are experiencing problems populating locations when searching for or posting loads. Entering the ZIP code or the full city name and state may help bypass the issue. Our team is aware and actively working with the vendor to restore service as quickly as possible.

  3. resolved Dec 22, 2025, 03:28 PM UTC

    This incident has been resolved.