Truckstop incident

Email Issue

Resolved after 17 hours 27 minutes, affecting Factoring and ITS Dispatch and 1 more, on January 22, 2026.

investigating Jan 22, 2026, 08:47 PM UTC

We are aware of an issue with Truckstop users not receiving emails due to a vendor outage. We apologize for any inconvenience and are working with the vendor to resolve this as quickly as possible.

Started
Jan 22, 2026, 08:47 PM UTC
Resolved
Jan 23, 2026, 02:15 PM UTC
Duration
17h 27m
Detected by Pingoru
Jan 22, 2026, 08:47 PM UTC

Affected components

FactoringITS DispatchRMISLoadboardOnboardingMobileSaferWatchRisk Factors

Update timeline

  1. investigating Jan 22, 2026, 08:47 PM UTC

    We are aware of an issue with Truckstop users not receiving emails due to a vendor outage. We apologize for any inconvenience and are working with the vendor to resolve this as quickly as possible.

  2. resolved Jan 23, 2026, 02:15 PM UTC

    This incident has been resolved.

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