Resolved after 3 hours 49 minutes, affecting RMIS, on January 28, 2026.
New customers may experience intermittent issues with Identity Verification (IDV) requests. Our team is aware and actively working to restore service as quickly as possible. This issue does not impact access to any Truckstop products.
Affected components
RMIS
Update timeline
- investigating Jan 28, 2026, 07:15 PM UTC
New customers may experience intermittent issues with Identity Verification (IDV) requests. Our team is aware and actively working to restore service as quickly as possible. This issue does not impact access to any Truckstop products.
- resolved Jan 28, 2026, 11:05 PM UTC
This incident has been resolved.
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