Truckstop experienced a minor incident on February 3, 2026 affecting RMIS, lasting 6d 23h. The incident has been resolved; the full update timeline is below.
Affected components
RMIS
Update timeline
- investigating Feb 03, 2026, 08:26 PM UTC
The IRS e-Services system, which includes TIN matching is currently experiencing delays. RMIS is submitting TINs for matching as normal, but the results back from the IRS are delayed. Until the IRS system resumes returning TIN matching data as normal, RMIS will be unable to validate W9 TIN Matches. RMIS will continue to monitor the situation.
- monitoring Feb 06, 2026, 06:36 PM UTC
A fix has been implemented and we are monitoring results. There is a backlog that is being processed so there still may be a delay in seeing updates.
- resolved Feb 10, 2026, 07:35 PM UTC
This incident has been resolved.