Truckstop incident

TIN Matching Delays

Resolved after 6 days 23 hours, affecting RMIS, on February 3, 2026.

monitoring Feb 06, 2026, 06:36 PM UTC

A fix has been implemented and we are monitoring results. There is a backlog that is being processed so there still may be a delay in seeing updates.

Started
Feb 03, 2026, 08:26 PM UTC
Resolved
Feb 10, 2026, 07:35 PM UTC
Duration
6d 23h
Detected by Pingoru
Feb 03, 2026, 08:26 PM UTC

Affected components

RMIS

Update timeline

  1. investigating Feb 03, 2026, 08:26 PM UTC

    The IRS e-Services system, which includes TIN matching is currently experiencing delays. RMIS is submitting TINs for matching as normal, but the results back from the IRS are delayed. Until the IRS system resumes returning TIN matching data as normal, RMIS will be unable to validate W9 TIN Matches. RMIS will continue to monitor the situation.

  2. monitoring Feb 06, 2026, 06:36 PM UTC

    A fix has been implemented and we are monitoring results. There is a backlog that is being processed so there still may be a delay in seeing updates.

  3. resolved Feb 10, 2026, 07:35 PM UTC

    This incident has been resolved.

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