Truckstop incident

RMIS SMS Verification Code Intermittent Issues

Minor Resolved View vendor source →

Truckstop experienced a minor incident on March 24, 2026 affecting Onboarding, lasting 21h 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 04:52 PM UTC
Resolved
Mar 25, 2026, 01:53 PM UTC
Duration
21h 1m
Detected by Pingoru
Mar 24, 2026, 04:52 PM UTC

Affected components

Onboarding

Update timeline

  1. investigating Mar 24, 2026, 04:52 PM UTC

    We are aware that some RMIS carrier onboarding SMS verification codes are not being sent due to an issue with a 3rd party provider. Other verification methods are not impacted. We apologize for any inconvenience.

  2. resolved Mar 25, 2026, 01:53 PM UTC

    This incident has been resolved.