TRM Labs incident

Delay in Forensics Address Transfers for UTXO Blockchains

Minor Resolved View vendor source →

TRM Labs experienced a minor incident on April 1, 2026 affecting US - Forensics on Web and EU - Forensics on Web, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 12:42 AM UTC
Resolved
Apr 01, 2026, 02:37 AM UTC
Duration
1h 54m
Detected by Pingoru
Apr 01, 2026, 12:42 AM UTC

Affected components

US - Forensics on WebEU - Forensics on Web

Update timeline

  1. identified Apr 01, 2026, 12:42 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 01, 2026, 01:14 AM UTC

    Forensics data for Bitcoin address transfers is currently not updating in real time. Customers investigating Bitcoin transactions may see stale or incomplete transfer data when using the Forensics product.

  3. monitoring Apr 01, 2026, 01:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 01, 2026, 02:37 AM UTC

    This incident has been resolved.