Triton Digital incident

Webcast Metrics - Log Collection Realtime listening data missing

Resolved after 4 minutes, affecting Webcast Metrics UI and Webcast Metrics UI and 1 more, on June 30, 2026.

resolved Jun 30, 2026, 10:43 AM UTC

The data will be available in Webcast Metrics Explore, but the gap will be visible in Webcast Metrics - Realtime Listening.

Started
Jun 30, 2026, 10:39 AM UTC
Resolved
Jun 30, 2026, 10:43 AM UTC
Duration
4m
Detected by Pingoru
Jun 30, 2026, 10:39 AM UTC

Affected components

Webcast Metrics UIWebcast Metrics UIWebcast Metrics UIData Collection Services (LT / LC)Data Collection Services (LT / LC)Data Collection Services (LT / LC)

Update timeline

  1. identified Jun 30, 2026, 10:39 AM UTC

    We detected an issue with Webcast Metrics Realtime listening data for 3rd party log collected publishers. There is a data gap from June 29 at 8:23 PM UTC to June 30 at 10:30 AM UTC. Only realtime data was affected and it cannot be restored.

  2. resolved Jun 30, 2026, 10:43 AM UTC

    The data will be available in Webcast Metrics Explore, but the gap will be visible in Webcast Metrics - Realtime Listening.

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