Triton Digital incident

Spot Converter API - High error rates

Resolved after 6 hours 13 minutes, affecting Live Streaming Ad Delivery and Live Streaming Ad Delivery and 1 more, on June 26, 2026.

monitoring Jun 26, 2026, 06:00 PM UTC

A fix has been deployed and we are no longer experiencing errors in our spot converter service. We will continue to monitor the situation closely.

Started
Jun 26, 2026, 02:52 PM UTC
Resolved
Jun 26, 2026, 09:05 PM UTC
Duration
6h 13m
Detected by Pingoru
Jun 26, 2026, 02:52 PM UTC

Affected components

Live Streaming Ad DeliveryLive Streaming Ad DeliveryLive Streaming Ad DeliveryTAP Reporting - Inventory Availability ForecastingTAP Reporting - Inventory Availability ForecastingTAP Reporting - Inventory Availability ForecastingTAP APITAP APITAP API

Update timeline

  1. investigating Jun 26, 2026, 02:52 PM UTC

    We are currently investigating an issue with our Spot Converter API. We are experiencing high error rates which may affect conversions of impressions to spots on our services. More information to come.

  2. investigating Jun 26, 2026, 03:27 PM UTC

    We are still investigating an issue with our Spot Converter API. We are experiencing high error rates, and currently cannot convert from CPS goal to impressions, which affects the following services: - Live Ad Delivery: New spot flights will not deliver - Live Ad Delivery: Any updated spot flights will not have their goal updated - Forecasting: Any spots queries will return None More information to come.

  3. identified Jun 26, 2026, 05:12 PM UTC

    The issue has been identified and a fix is being implemented in our spot converter service. More information to come when the fix is deployed.

  4. monitoring Jun 26, 2026, 06:00 PM UTC

    A fix has been deployed and we are no longer experiencing errors in our spot converter service. We will continue to monitor the situation closely.

  5. resolved Jun 26, 2026, 09:05 PM UTC

    This incident has been resolved.

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