Triton Digital incident

Live Analytics Realtime Listening graphs not updated between 04:15 UTC and 05:35 UTC

Resolved after 1 hour 20 minutes, affecting Webcast Metrics UI and Webcast Metrics UI and 1 more, on April 23, 2026.

resolved Apr 23, 2026, 01:47 PM UTC

We encountered an issue where the data gathering mechanism for Live Analytics Realtime Listening did not update the graphs between 04:15 UTC and 05:35 UTC today. Users looking at this period will see the same values displayed in the graphs for this period, resulting in a "flat line" in the graph. Due to the nature of these mechanisms, we are unable to correct the graphs for this period. Please use Totally Measurement Explore data for stats as this data was unaffected. This incident is considered resolved.

Started: Apr 23, 2026, 04:15 AM UTC
Resolved: Apr 23, 2026, 05:35 AM UTC
Duration: 1h 20m
Detected by Pingoru: Apr 23, 2026, 04:15 AM UTC

Affected components

Webcast Metrics UIWebcast Metrics UIWebcast Metrics UI

Update timeline

resolved Apr 23, 2026, 01:47 PM UTC

We encountered an issue where the data gathering mechanism for Live Analytics Realtime Listening did not update the graphs between 04:15 UTC and 05:35 UTC today. Users looking at this period will see the same values displayed in the graphs for this period, resulting in a "flat line" in the graph. Due to the nature of these mechanisms, we are unable to correct the graphs for this period. Please use Totally Measurement Explore data for stats as this data was unaffected. This incident is considered resolved.

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