Triton Digital incident

TAP Explore - Selecting Segment PoP results in blanc page

Minor Resolved View vendor source →

Triton Digital experienced a minor incident on May 8, 2026 affecting TAP Explore and TAP Explore and 1 more component, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 07:05 PM UTC
Resolved
May 11, 2026, 06:21 PM UTC
Duration
2d 23h
Detected by Pingoru
May 08, 2026, 07:05 PM UTC

Affected components

TAP ExploreTAP ExploreTAP Explore

Update timeline

  1. investigating May 08, 2026, 07:05 PM UTC

    We are investigating an issue in TAP Explore where users selecting the "Segment PoP" Report Type will cause the UI to go blanc. Our team is actively looking on restoring functionality. More information to come.

  2. identified May 08, 2026, 07:20 PM UTC

    The origin of the issue was identified. Our team is working on a fix. More information to come.

  3. monitoring May 08, 2026, 09:16 PM UTC

    A fix has been deployed. Users should now see TAP Explore behave normally. We will be monitoring the situation closely.

  4. resolved May 11, 2026, 06:21 PM UTC

    This incident is considered resolved.