Triton Digital incident

Metrics UI - Login errors to Webcast Metrics Podcast Metrics and TAP Explore

Minor Ongoing View vendor source →

Triton Digital is currently experiencing a minor incident affecting TAP Explore and TAP Explore and 1 more component, which began 18h ago. The vendor's full update timeline is below.

Started
May 08, 2026, 08:29 AM UTC
Resolved
Ongoing
Duration
● 18h 24m
Detected by Pingoru
May 08, 2026, 08:29 AM UTC

Affected components

TAP ExploreTAP ExploreTAP ExplorePodcast Metrics UIPodcast Metrics UIPodcast Metrics UIWebcast Metrics UIWebcast Metrics UIWebcast Metrics UI

Update timeline

  1. investigating May 08, 2026, 08:29 AM UTC

    We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore). As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode. More information to come.

  2. monitoring May 08, 2026, 03:23 PM UTC

    The issue was found to be an unexpected side effect of a deployment made as part of the recent Metrics UI maintenance for 2026-05-05 at 07:30 PM UTC (https://tritonstatus.statuspage.io/incidents/p18m3qp182hm). A rollback has been applied which has restored functionality. Users still seeing a blank page are instructed to clear their browser cache and log back into Metrics/Tap. We are monitoring the situation closely.