Triton Digital incident
Metrics UI - Login errors to Webcast Metrics Podcast Metrics and TAP Explore
Resolved after 3 days 9 hours, affecting TAP Explore and TAP Explore and 1 more, on May 8, 2026.
The issue was found to be an unexpected side effect of a deployment made as part of the recent Metrics UI maintenance for 2026-05-05 at 07:30 PM UTC (https://tritonstatus.statuspage.io/incidents/p18m3qp182hm). A rollback has been applied which has restored functionality. Users still seeing a blank page are instructed to clear their browser cache and log back into Metrics/Tap. We are monitoring the situation closely.
Affected components
Update timeline
- investigating May 08, 2026, 08:29 AM UTC
We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore). As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode. More information to come.
- monitoring May 08, 2026, 03:23 PM UTC
The issue was found to be an unexpected side effect of a deployment made as part of the recent Metrics UI maintenance for 2026-05-05 at 07:30 PM UTC (https://tritonstatus.statuspage.io/incidents/p18m3qp182hm). A rollback has been applied which has restored functionality. Users still seeing a blank page are instructed to clear their browser cache and log back into Metrics/Tap. We are monitoring the situation closely.
- resolved May 11, 2026, 06:22 PM UTC
This incident is considered resolved.
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