Resolved after 10 hours 15 minutes, affecting Live Streaming Delivery and Podcast Delivery and 1 more, on May 6, 2026.
Connectivity and services have now been fully restored to our London data centre. This incident is considered resolved.
Affected components
Update timeline
- investigating May 06, 2026, 07:07 AM UTC
We are currently investigating a network instability affecting our London datacenter. Listener experience and ad delivery might be impacted. We will provide further updates as more information becomes available. Thank you for your patience.
- identified May 06, 2026, 05:06 PM UTC
The issue was identified to be a faulty network equipment. The equipment was replaced and our team is currently working on restoring connectivity and services to the data centre. More information to come.
- resolved May 06, 2026, 05:22 PM UTC
Connectivity and services have now been fully restored to our London data centre. This incident is considered resolved.
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