Triton Digital incident

Avails API / Forecasting errors

Resolved after 19 hours 7 minutes, affecting TAP Reporting - Inventory Availability Forecasting and TAP Reporting - Inventory Availability Forecasting and 1 more, on October 27, 2025.

monitoring Oct 27, 2025, 08:42 PM UTC

Our latest mitigation efforts are proving to be successful. Forecasting API errors are now back to stable operating parameters. We will monitor the situation closely.

Started
Oct 27, 2025, 07:45 PM UTC
Resolved
Oct 28, 2025, 02:52 PM UTC
Duration
19h 7m
Detected by Pingoru
Oct 27, 2025, 07:45 PM UTC

Affected components

TAP Reporting - Inventory Availability ForecastingTAP Reporting - Inventory Availability ForecastingTAP Reporting - Inventory Availability Forecasting

Update timeline

  1. investigating Oct 27, 2025, 07:45 PM UTC

    We are currently investigating an issue where users may experience errors when running Forecasting queries in the UI and also getting 500 errors when sending API queries to the avails API. Our team is investigating the issue. More information to come.

  2. monitoring Oct 27, 2025, 08:42 PM UTC

    Our latest mitigation efforts are proving to be successful. Forecasting API errors are now back to stable operating parameters. We will monitor the situation closely.

  3. resolved Oct 28, 2025, 02:52 PM UTC

    This incident is considered resolved.

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