Triton Digital experienced a minor incident on October 24, 2025 affecting Podcast Ad Delivery and Podcast Ad Delivery and 1 more component, lasting 11d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 24, 2025, 03:25 PM UTC
We are currently investigating an issue affecting time-based frequency capping (hour/day/week/lifetime) for podcast ad delivery. Some flights may not be enforcing these caps as expected. Our team is actively working to identify the root cause and will provide further updates as soon as more information is available. More information to come.
- identified Oct 27, 2025, 01:16 PM UTC
We have identified a bug affecting podcast ad delivery that prevents time-based frequency capping (hour/day/week/lifetime) from being correctly applied. As a result, some listeners may have received the same ad more times than intended. Our team has investigated the issue and is actively deploying a fix. Once resolved, time-based capping will work as expected for podcast campaigns. We appreciate your patience. More information to come.
- monitoring Oct 28, 2025, 07:08 PM UTC
Our team has applied a fix. Time-based frequency capping (hour/day/week/lifetime) should now be properly applied for podcast ad delivery. We are closely monitoring the situation.
- resolved Nov 04, 2025, 03:41 PM UTC
This incident is considered resolved.