Resolved after 2 days 20 hours, affecting TAP UI and TAP UI and 1 more, on November 7, 2025.
A fix has been applied. Users should once again be able to access TAP without issues. We will be monitoring the situation closely.
Affected components
Update timeline
- investigating Nov 07, 2025, 07:57 PM UTC
We are investigating an issue where certain users are unable to log into TAP. Those users will see a message saying they are not authorized to access TAP when they have valid users and credentials to do so. Our team is actively seeking a solution. More information to come.
- monitoring Nov 07, 2025, 08:26 PM UTC
A fix has been applied. Users should once again be able to access TAP without issues. We will be monitoring the situation closely.
- resolved Nov 10, 2025, 04:07 PM UTC
This incident is considered resolved.
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