Triton Digital incident

Avails / Forecasting UI errors and API 500 errors

Major Resolved View vendor source →

Triton Digital experienced a major incident on October 30, 2025 affecting TAP Reporting - Inventory Availability Forecasting and TAP Reporting - Inventory Availability Forecasting and 1 more component, lasting 14d 21h. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 05:26 PM UTC
Resolved
Nov 14, 2025, 02:57 PM UTC
Duration
14d 21h
Detected by Pingoru
Oct 30, 2025, 05:26 PM UTC

Affected components

TAP Reporting - Inventory Availability ForecastingTAP Reporting - Inventory Availability ForecastingTAP Reporting - Inventory Availability Forecasting

Update timeline

  1. investigating Oct 30, 2025, 05:26 PM UTC

    We continue to experience unusual levels of errors in the Avails / Forecasting UI and API. We are actively working on mitigation measures. More information to come.

  2. monitoring Oct 31, 2025, 05:44 PM UTC

    Our latest mitigation efforts are proving to be successful. Errors have been dramatically reduced. We will continue to monitor the situation closely.

  3. investigating Nov 04, 2025, 03:24 PM UTC

    We are experiencing unusual levels of errors in the Avails / Forecasting UI and API. We are actively working on mitigation measures. More information to come.

  4. identified Nov 05, 2025, 08:40 PM UTC

    We have put preliminary mitigation measures in place and are working on implementing a fix. More information to come.

  5. monitoring Nov 07, 2025, 07:43 PM UTC

    Our latest mitigation efforts are proving to be successful. Forecasting API errors are now back to stable operating parameters. We will monitor the situation closely.

  6. resolved Nov 14, 2025, 02:57 PM UTC

    This incident is considered resolved.