Triton Digital incident
Avails / Forecasting UI errors and API 500 errors
Resolved after 14 days 21 hours, affecting TAP Reporting - Inventory Availability Forecasting and TAP Reporting - Inventory Availability Forecasting and 1 more, on October 30, 2025.
Our latest mitigation efforts are proving to be successful. Forecasting API errors are now back to stable operating parameters. We will monitor the situation closely.
Affected components
Update timeline
- investigating Oct 30, 2025, 05:26 PM UTC
We continue to experience unusual levels of errors in the Avails / Forecasting UI and API. We are actively working on mitigation measures. More information to come.
- monitoring Oct 31, 2025, 05:44 PM UTC
Our latest mitigation efforts are proving to be successful. Errors have been dramatically reduced. We will continue to monitor the situation closely.
- investigating Nov 04, 2025, 03:24 PM UTC
We are experiencing unusual levels of errors in the Avails / Forecasting UI and API. We are actively working on mitigation measures. More information to come.
- identified Nov 05, 2025, 08:40 PM UTC
We have put preliminary mitigation measures in place and are working on implementing a fix. More information to come.
- monitoring Nov 07, 2025, 07:43 PM UTC
Our latest mitigation efforts are proving to be successful. Forecasting API errors are now back to stable operating parameters. We will monitor the situation closely.
- resolved Nov 14, 2025, 02:57 PM UTC
This incident is considered resolved.
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