Triton Digital incident
Omny Studio API/UI - Intermittent errors and slow performance
Resolved after 12 days 6 hours, affecting Omny Studio Management Portal and Omny Studio Management Portal and 1 more, on November 25, 2025.
The issue prevailed from around 12-17 UTC. It also affected Time To Listen for listeners, which increased by a few seconds. We are continuing to monitor the situation.
Affected components
Update timeline
- investigating Nov 25, 2025, 03:45 PM UTC
We are investigating an issue impacting Omny Studio API and UI services. Some of our users can experience slowness and intermittent errors while navigating through the API/UI. Podcast RRS and episodes delivery are not being impacted. More information to come.
- monitoring Nov 25, 2025, 05:39 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 25, 2025, 05:46 PM UTC
The issue prevailed from around 12-17 UTC. It also affected Time To Listen for listeners, which increased by a few seconds. We are continuing to monitor the situation.
- resolved Dec 07, 2025, 10:14 PM UTC
This incident is considered resolved.
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