Triton Digital incident

Omny Studio API/UI - Intermittent errors and slow performance

Minor Resolved View vendor source →

Triton Digital experienced a minor incident on November 25, 2025 affecting Omny Studio Management Portal and Omny Studio Management Portal and 1 more component, lasting 12d 6h. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 03:45 PM UTC
Resolved
Dec 07, 2025, 10:14 PM UTC
Duration
12d 6h
Detected by Pingoru
Nov 25, 2025, 03:45 PM UTC

Affected components

Omny Studio Management PortalOmny Studio Management PortalOmny Studio Management PortalOmny Studio Management APIOmny Studio Management APIOmny Studio Management API

Update timeline

  1. investigating Nov 25, 2025, 03:45 PM UTC

    We are investigating an issue impacting Omny Studio API and UI services. Some of our users can experience slowness and intermittent errors while navigating through the API/UI. Podcast RRS and episodes delivery are not being impacted. More information to come.

  2. monitoring Nov 25, 2025, 05:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 25, 2025, 05:46 PM UTC

    The issue prevailed from around 12-17 UTC. It also affected Time To Listen for listeners, which increased by a few seconds. We are continuing to monitor the situation.

  4. resolved Dec 07, 2025, 10:14 PM UTC

    This incident is considered resolved.