Triton Digital incident

Royalty Reports missing performance results

Minor Resolved View vendor source →

Triton Digital experienced a minor incident on December 3, 2025 affecting Royalty Reporting Metrics UI and Royalty Reporting Metrics UI and 1 more component, lasting 7d 5h. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 01:49 PM UTC
Resolved
Dec 10, 2025, 07:02 PM UTC
Duration
7d 5h
Detected by Pingoru
Dec 03, 2025, 01:49 PM UTC

Affected components

Royalty Reporting Metrics UIRoyalty Reporting Metrics UIRoyalty Reporting Metrics UI

Update timeline

  1. investigating Dec 03, 2025, 01:49 PM UTC

    Good morning. We are currently investigating an issue affecting the Royalty reports. Performance results are not appearing from November 19th onward. We will provide an update as soon as we have more information.

  2. identified Dec 04, 2025, 07:33 PM UTC

    The issue has been identified. Our team is working to restore the missing data. More information to come.

  3. monitoring Dec 08, 2025, 09:23 PM UTC

    A fix has been applied, Data has been restored. Royalty Reporting data should be available under normal data delays. We will monitor the situation closely.

  4. resolved Dec 10, 2025, 07:02 PM UTC

    This incident is considered resolved.