Resolved after 7 days 5 hours, affecting Royalty Reporting Metrics UI and Royalty Reporting Metrics UI and 1 more, on December 3, 2025.
A fix has been applied, Data has been restored. Royalty Reporting data should be available under normal data delays. We will monitor the situation closely.
Affected components
Update timeline
- investigating Dec 03, 2025, 01:49 PM UTC
Good morning. We are currently investigating an issue affecting the Royalty reports. Performance results are not appearing from November 19th onward. We will provide an update as soon as we have more information.
- identified Dec 04, 2025, 07:33 PM UTC
The issue has been identified. Our team is working to restore the missing data. More information to come.
- monitoring Dec 08, 2025, 09:23 PM UTC
A fix has been applied, Data has been restored. Royalty Reporting data should be available under normal data delays. We will monitor the situation closely.
- resolved Dec 10, 2025, 07:02 PM UTC
This incident is considered resolved.
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