Triton Digital incident

Omny Studio API/UI - Intermittent errors and slow performance

Minor Resolved View vendor source →

Triton Digital experienced a minor incident on January 20, 2026 affecting Omny Studio Management Portal and Omny Studio Management Portal and 1 more component, lasting 9d 6h. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 01:58 PM UTC
Resolved
Jan 29, 2026, 08:19 PM UTC
Duration
9d 6h
Detected by Pingoru
Jan 20, 2026, 01:58 PM UTC

Affected components

Omny Studio Management PortalOmny Studio Management PortalOmny Studio Management PortalOmny Studio Management APIOmny Studio Management APIOmny Studio Management API

Update timeline

  1. investigating Jan 20, 2026, 01:58 PM UTC

    We are investigating an issue impacting Omny Studio API and UI services. Some of our users can experience slowness and intermittent errors while navigating through the API/UI. More information to come.

  2. monitoring Jan 20, 2026, 02:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 29, 2026, 08:19 PM UTC

    This incident is considered resolved.