Tripleseat incident

Lead Reports Loading Issues

Minor

Resolved after 5 hours 49 minutes, on September 14, 2026.

resolved Sep 14, 2026, 07:53 PM UTC

Our Development team has deployed an update to address the issues impacting lead reports in Tripleseat. Our teams will continue to monitor Tripleseat to ensure performance improves.

Started
Sep 14, 2026, 02:52 PM UTC
Resolved
Sep 14, 2026, 08:42 PM UTC
Duration
5h 49m
Detected by Pingoru
Sep 14, 2026, 02:52 PM UTC

Update timeline

  1. resolved Sep 14, 2026, 02:59 PM UTC

    Our Engineering team has identified a performance issue with Lead Reports in Tripleseat and are working to resolve it. In the meantime, Lead Reports may take longer to load than normal, or timeout before loading fully. We will post another update here within the next hour if not sooner.

  2. resolved Sep 14, 2026, 05:00 PM UTC

    Our Development team is still investigating the issues impacting Lead Reports in Tripleseat. Some users may experience delays/timeouts when loading Lead Reports in Tripleseat. We will post another update here when we have additional information to share.

  3. resolved Sep 14, 2026, 05:12 PM UTC

    Our Development team has identified the root cause of the issues impacting Lead Report performance in Tripleseat, and are working on a potential fix to mitigate this. We will post another update here when we have additional information to share.

  4. resolved Sep 14, 2026, 07:53 PM UTC

    Our Development team has deployed an update to address the issues impacting lead reports in Tripleseat. Our teams will continue to monitor Tripleseat to ensure performance improves.

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