Trimble Viewpoint incident

Multiple applications unaccessible

Major Resolved View vendor source →

Trimble Viewpoint experienced a major incident on October 29, 2025 affecting ProContractor and ProContractor Cloud and 1 more component, lasting 8d. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 04:13 PM UTC
Resolved
Nov 06, 2025, 04:39 PM UTC
Duration
8d
Detected by Pingoru
Oct 29, 2025, 04:13 PM UTC

Affected components

ProContractorProContractor CloudViewpoint Enterprise CloudViewpoint for CloudViewpoint Field ViewSpectrumHR Management (For Vista), Financial Controls, Field Management & Field ServiceWork CenterB2W Operational Suite

Update timeline

  1. investigating Oct 29, 2025, 04:13 PM UTC

    We are aware that several Trimble applications are currently unavailable due to a global network issue affecting Microsoft Azure. This issue is impacting access to our Azure-hosted applications. Our teams are actively working with Microsoft to resolve the problem, and we will continue to provide updates on our status page as more information becomes available.

  2. investigating Oct 29, 2025, 04:34 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 29, 2025, 05:00 PM UTC

    Microsoft Azure continues to experience global DNS issues, which is affecting access to some of our applications that rely on their services. We continue to work closely with Microsoft on the issue.

  4. identified Oct 29, 2025, 05:01 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Oct 29, 2025, 06:28 PM UTC

    Microsoft has started rolling back the configuration changes that caused this issue. We are beginning to see recovery in some applications, though not all are fully restored yet. We will provide another update as additional services recover.

  6. identified Oct 29, 2025, 07:57 PM UTC

    Microsoft has updated their timeline and now estimates that the rollback process may take up to an additional 4 hours to complete before full recovery is achieved. We will continue to monitor progress and share updates as more information becomes available.

  7. monitoring Oct 29, 2025, 08:45 PM UTC

    We are seeing most applications in a recovered state at this time. We will continue update until all applications are fully recovered.

  8. monitoring Oct 30, 2025, 05:29 AM UTC

    We are continuing to monitor for any further issues.

  9. monitoring Oct 30, 2025, 07:13 PM UTC

    We are continuing to monitor for any further issues.

  10. resolved Nov 06, 2025, 04:39 PM UTC

    This incident has been resolved.