Trimble Transportation Outage History

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Trimble Transportation had 12 outages in the last 2 years totaling 162h 20m of downtime, averaging 0.5 incidents per month.

There were 12 Trimble Transportation outages since May 14, 2025 totaling 162h 20m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.tmwcloud.com

Major June 24, 2026

Central US SMTP Relay Servers – Degraded Availability

Detected by Pingoru
Jun 24, 2026, 02:19 PM UTC
Resolved
Jun 24, 2026, 03:14 PM UTC
Duration
54m
Timeline · 6 updates
  1. monitoring Jun 24, 2026, 02:19 PM UTC

    Trimble Cloud Services is aware of an issue affecting the Central US SMTP Relay Servers, which may be causing degraded availability for some customers. Our teams are actively investigating the issue and working to restore normal service as quickly as possible. We will provide additional updates as more information becomes available.

  2. investigating Jun 24, 2026, 02:19 PM UTC

    Trimble Cloud Services is aware of an issue affecting the Central US SMTP Relay Servers, which may be causing degraded availability for some customers. Our teams are actively investigating the issue and working to restore normal service as quickly as possible. We will provide additional updates as more information becomes available.

  3. monitoring Jun 24, 2026, 02:27 PM UTC

    Trimble Cloud Services has implemented a fix for the Central US SMTP Relay Server issue, and service availability has returned to expected levels. We are continuing to monitor the environment to ensure mail flow remains stable. Additional updates will be provided if any further impact is identified.

  4. monitoring Jun 24, 2026, 02:27 PM UTC

    Trimble Cloud Services has implemented a fix for the Central US SMTP Relay Server issue, and service availability has returned to expected levels. We are continuing to monitor the environment to ensure mail flow remains stable. Additional updates will be provided if any further impact is identified.

  5. monitoring Jun 24, 2026, 03:14 PM UTC

    Trimble Cloud Services has confirmed that the Central US SMTP Relay Server issue has been resolved. Mail flow has returned to normal, and we have completed monitoring with no further impact observed. We appreciate your patience while our teams worked to resolve this issue.

  6. resolved Jun 24, 2026, 03:14 PM UTC

    Trimble Cloud Services has confirmed that the Central US SMTP Relay Server issue has been resolved. Mail flow has returned to normal, and we have completed monitoring with no further impact observed. We appreciate your patience while our teams worked to resolve this issue.

Read the full incident report →

Major October 20, 2025

SaaS User Management Application Interruption

Detected by Pingoru
Oct 20, 2025, 04:33 PM UTC
Resolved
Oct 21, 2025, 01:24 AM UTC
Duration
8h 51m
Timeline · 4 updates
  1. monitoring Oct 20, 2025, 04:33 PM UTC

    We are actively investigating an issue that may be impacting the SaaS User Management Application . Our team is working to identify the cause and implement a solution as quickly as possible. We apologize for any inconvenience this may cause and will provide an update as soon as more information becomes available.

  2. investigating Oct 20, 2025, 04:33 PM UTC

    We are actively investigating an issue that may be impacting the SaaS User Management Application. Our team is working to identify the cause and implement a solution as quickly as possible. We apologize for any inconvenience this may cause and will provide an update as soon as more information becomes available.

  3. monitoring Oct 21, 2025, 01:24 AM UTC

    Our infrastructure partner has mitigated the issue that caused the SaaS User Management Application to be unavailable. The service is now fully operational. We will continue to monitor to ensure stability. Thank you for your patience during this disruption.

  4. resolved Oct 21, 2025, 01:24 AM UTC

    Our infrastructure partner has mitigated the issue that caused the SaaS User Management Application to be unavailable. The service is now fully operational. We will continue to monitor to ensure stability. Thank you for your patience during this disruption.

Read the full incident report →

Major September 10, 2025

Service Availability Impact – Microsoft Azure East US2 Region

Detected by Pingoru
Sep 10, 2025, 01:09 PM UTC
Resolved
Sep 10, 2025, 02:09 PM UTC
Duration
1h
Timeline · 4 updates
  1. resolved Sep 10, 2025, 01:09 PM UTC

    Some customer environments may remain unavailable following the scheduled maintenance window. After investigating, the Trimble Transportation Cloud Services team has confirmed that the issue originates on Microsoft Azure’s side. Microsoft has issued a Service Health Alert for the East US2 Region, indicating that service management operations may not complete successfully and could result in errors. This Azure platform issue has extended our maintenance window beyond the planned timeframe. We are in active communication with the Microsoft Azure Operations Team and are working closely with them to restore services as quickly as possible. Thank you for your patience and understanding as we work through this Azure-related incident.

  2. identified Sep 10, 2025, 01:09 PM UTC

    Some customer environments may remain unavailable following the scheduled maintenance window. After investigating, the Trimble Transportation Cloud Services team has confirmed that the issue originates on Microsoft Azure’s side. Microsoft has issued a Service Health Alert for the East US2 Region, indicating that service management operations may not complete successfully and could result in errors. This Azure platform issue has extended our maintenance window beyond the planned timeframe. We are in active communication with the Microsoft Azure Operations Team and are working closely with them to restore services as quickly as possible. Thank you for your patience and understanding as we work through this Azure-related incident.

  3. resolved Sep 10, 2025, 02:09 PM UTC

    The issue impacting some customer environments following the scheduled maintenance window has been resolved . All affected services have now been fully restored , and systems are operating normally. We sincerely appreciate your patience and understanding while we collaborated with Microsoft to resolve this incident.

  4. resolved Sep 10, 2025, 02:09 PM UTC

    The issue impacting some customer environments following the scheduled maintenance window has been resolved. All affected services have now been fully restored, and systems are operating normally. We sincerely appreciate your patience and understanding while we collaborated with Microsoft to resolve this incident.

Read the full incident report →

Major August 9, 2025

D2Link Services Unavailable

Detected by Pingoru
Aug 09, 2025, 12:43 PM UTC
Resolved
Aug 09, 2025, 12:59 PM UTC
Duration
16m
Timeline · 4 updates
  1. resolved Aug 09, 2025, 12:43 PM UTC

    We are currently aware of and investigating issues affecting D2Link . Our team is working to identify the cause and restore normal service as quickly as possible. We will provide updates as more information becomes available.

  2. investigating Aug 09, 2025, 12:43 PM UTC

    We are currently aware of and investigating issues affecting D2Link. Our team is working to identify the cause and restore normal service as quickly as possible. We will provide updates as more information becomes available.

  3. resolved Aug 09, 2025, 12:59 PM UTC

    Resolved — The issues affecting D2Link have been identified and resolved. All services are now operating normally. We will continue to monitor to ensure full stability.

  4. resolved Aug 09, 2025, 12:59 PM UTC

    Resolved — The issues affecting D2Link have been identified and resolved. All services are now operating normally. We will continue to monitor to ensure full stability.

Read the full incident report →

Major July 23, 2025

Intermittent Connectivity Issues – Central US CrushFTP

Detected by Pingoru
Jul 23, 2025, 04:51 PM UTC
Resolved
Jul 24, 2025, 11:59 AM UTC
Duration
19h 8m
Timeline · 6 updates
  1. resolved Jul 23, 2025, 04:51 PM UTC

    We are currently investigating intermittent connectivity issues affecting CrushFTP services in the Central US region. Users may experience delays or temporary disruptions when accessing the Web Portal, SFTP, or automated job functions. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide updates here as more information becomes available. Thank you for your patience.

  2. investigating Jul 23, 2025, 04:51 PM UTC

    We are currently investigating intermittent connectivity issues affecting CrushFTP services in the Central US region. Users may experience delays or temporary disruptions when accessing the Web Portal, SFTP, or automated job functions. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide updates here as more information becomes available. Thank you for your patience.

  3. resolved Jul 23, 2025, 07:54 PM UTC

    The issue affecting connectivity to CrushFTP services in the Central US region appears to have stabilized. All services are currently operating as expected. Our team will continue to closely monitor the environment to ensure continued stability.

  4. monitoring Jul 23, 2025, 07:54 PM UTC

    The issue affecting connectivity to CrushFTP services in the Central US region appears to have stabilized. All services are currently operating as expected. Our team will continue to closely monitor the environment to ensure continued stability.

  5. resolved Jul 24, 2025, 11:59 AM UTC

    The intermittent connectivity issues impacting CrushFTP services in the Central US region have been fully resolved. All systems are now operating normally. We will continue to monitor for any further issues, but no additional impact is expected at this time. Thank you for your patience and understanding during this incident.

  6. resolved Jul 24, 2025, 11:59 AM UTC

    The intermittent connectivity issues impacting CrushFTP services in the Central US region have been fully resolved. All systems are now operating normally. We will continue to monitor for any further issues, but no additional impact is expected at this time. Thank you for your patience and understanding during this incident.

Read the full incident report →

Major May 14, 2025

TruckMate Mileage Service Outage Notice

Detected by Pingoru
May 14, 2025, 06:12 PM UTC
Resolved
May 14, 2025, 11:06 PM UTC
Duration
4h 54m
Timeline · 4 updates
  1. resolved May 14, 2025, 06:12 PM UTC

    Truckmate is currently experiencing a latency issue with PC*Miler Webservices that is currently impacting the ability for the Mileage Service to process jobs successfully. As a result, TruckMate Support is temporarily stopping all Mileage Services on your environment to ensure that no mileage jobs are lost. Once normal service is restored, we will automatically restart your Mileage Services and all jobs will catch up and process. Please do not attempt to restart your Mileage Service in the meantime as this will result in data loss. Status on PC*Miler can be found at https://status.trimblemaps.com/

  2. investigating May 14, 2025, 06:12 PM UTC

    Truckmate is currently experiencing a latency issue with PC*Miler Webservices that is currently impacting the ability for the Mileage Service to process jobs successfully. As a result, TruckMate Support is temporarily stopping all Mileage Services on your environment to ensure that no mileage jobs are lost. Once normal service is restored, we will automatically restart your Mileage Services and all jobs will catch up and process. Please do not attempt to restart your Mileage Service in the meantime as this will result in data loss. Status on PC*Miler can be found at https://status.trimblemaps.com/

  3. resolved May 14, 2025, 11:06 PM UTC

    The latency issue with PC*Miler Webservices has been mitigated. Mileage Services in TruckMate have resumed normal operation, and all queued mileage jobs have processed successfully. No action is needed from users. For continued updates on PC*Miler availability, please visit: https://status.trimblemaps.com/

  4. resolved May 14, 2025, 11:06 PM UTC

    The latency issue with PC*Miler Webservices has been mitigated. Mileage Services in TruckMate have resumed normal operation, and all queued mileage jobs have processed successfully. No action is needed from users. For continued updates on PC*Miler availability, please visit: https://status.trimblemaps.com/

Read the full incident report →