Trimble Transportation incident
Service Availability Impact – Microsoft Azure East US2 Region
Resolved after 1 hour, on September 10, 2025.
The issue impacting some customer environments following the scheduled maintenance window has been resolved. All affected services have now been fully restored, and systems are operating normally. We sincerely appreciate your patience and understanding while we collaborated with Microsoft to resolve this incident.
Update timeline
- resolved Sep 10, 2025, 01:09 PM UTC
Some customer environments may remain unavailable following the scheduled maintenance window. After investigating, the Trimble Transportation Cloud Services team has confirmed that the issue originates on Microsoft Azure’s side. Microsoft has issued a Service Health Alert for the East US2 Region, indicating that service management operations may not complete successfully and could result in errors. This Azure platform issue has extended our maintenance window beyond the planned timeframe. We are in active communication with the Microsoft Azure Operations Team and are working closely with them to restore services as quickly as possible. Thank you for your patience and understanding as we work through this Azure-related incident.
- identified Sep 10, 2025, 01:09 PM UTC
Some customer environments may remain unavailable following the scheduled maintenance window. After investigating, the Trimble Transportation Cloud Services team has confirmed that the issue originates on Microsoft Azure’s side. Microsoft has issued a Service Health Alert for the East US2 Region, indicating that service management operations may not complete successfully and could result in errors. This Azure platform issue has extended our maintenance window beyond the planned timeframe. We are in active communication with the Microsoft Azure Operations Team and are working closely with them to restore services as quickly as possible. Thank you for your patience and understanding as we work through this Azure-related incident.
- resolved Sep 10, 2025, 02:09 PM UTC
The issue impacting some customer environments following the scheduled maintenance window has been resolved. All affected services have now been fully restored, and systems are operating normally. We sincerely appreciate your patience and understanding while we collaborated with Microsoft to resolve this incident.
- resolved Sep 10, 2025, 02:09 PM UTC
The issue impacting some customer environments following the scheduled maintenance window has been resolved. All affected services have now been fully restored, and systems are operating normally. We sincerely appreciate your patience and understanding while we collaborated with Microsoft to resolve this incident.
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