Trimble Transportation incident

Intermittent Connectivity Issues – Central US CrushFTP

Resolved after 19 hours 8 minutes, on July 23, 2025.

resolved Jul 24, 2025, 11:59 AM UTC

The intermittent connectivity issues impacting CrushFTP services in the Central US region have been fully resolved. All systems are now operating normally. We will continue to monitor for any further issues, but no additional impact is expected at this time. Thank you for your patience and understanding during this incident.

Started
Jul 23, 2025, 04:51 PM UTC
Resolved
Jul 24, 2025, 11:59 AM UTC
Duration
19h 8m
Detected by Pingoru
Jul 23, 2025, 04:51 PM UTC

Update timeline

  1. resolved Jul 23, 2025, 04:51 PM UTC

    We are currently investigating intermittent connectivity issues affecting CrushFTP services in the Central US region. Users may experience delays or temporary disruptions when accessing the Web Portal, SFTP, or automated job functions. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide updates here as more information becomes available. Thank you for your patience.

  2. investigating Jul 23, 2025, 04:51 PM UTC

    We are currently investigating intermittent connectivity issues affecting CrushFTP services in the Central US region. Users may experience delays or temporary disruptions when accessing the Web Portal, SFTP, or automated job functions. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide updates here as more information becomes available. Thank you for your patience.

  3. resolved Jul 23, 2025, 07:54 PM UTC

    The issue affecting connectivity to CrushFTP services in the Central US region appears to have stabilized. All services are currently operating as expected. Our team will continue to closely monitor the environment to ensure continued stability.

  4. monitoring Jul 23, 2025, 07:54 PM UTC

    The issue affecting connectivity to CrushFTP services in the Central US region appears to have stabilized. All services are currently operating as expected. Our team will continue to closely monitor the environment to ensure continued stability.

  5. resolved Jul 24, 2025, 11:59 AM UTC

    The intermittent connectivity issues impacting CrushFTP services in the Central US region have been fully resolved. All systems are now operating normally. We will continue to monitor for any further issues, but no additional impact is expected at this time. Thank you for your patience and understanding during this incident.

  6. resolved Jul 24, 2025, 11:59 AM UTC

    The intermittent connectivity issues impacting CrushFTP services in the Central US region have been fully resolved. All systems are now operating normally. We will continue to monitor for any further issues, but no additional impact is expected at this time. Thank you for your patience and understanding during this incident.

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