Trimble Transportation incident
TruckMate Mileage Service Outage Notice
Resolved after 4 hours 54 minutes, on May 14, 2025.
The latency issue with PC*Miler Webservices has been mitigated. Mileage Services in TruckMate have resumed normal operation, and all queued mileage jobs have processed successfully. No action is needed from users. For continued updates on PC*Miler availability, please visit: https://status.trimblemaps.com/
Update timeline
- resolved May 14, 2025, 06:12 PM UTC
Truckmate is currently experiencing a latency issue with PC*Miler Webservices that is currently impacting the ability for the Mileage Service to process jobs successfully. As a result, TruckMate Support is temporarily stopping all Mileage Services on your environment to ensure that no mileage jobs are lost. Once normal service is restored, we will automatically restart your Mileage Services and all jobs will catch up and process. Please do not attempt to restart your Mileage Service in the meantime as this will result in data loss. Status on PC*Miler can be found at https://status.trimblemaps.com/
- investigating May 14, 2025, 06:12 PM UTC
Truckmate is currently experiencing a latency issue with PC*Miler Webservices that is currently impacting the ability for the Mileage Service to process jobs successfully. As a result, TruckMate Support is temporarily stopping all Mileage Services on your environment to ensure that no mileage jobs are lost. Once normal service is restored, we will automatically restart your Mileage Services and all jobs will catch up and process. Please do not attempt to restart your Mileage Service in the meantime as this will result in data loss. Status on PC*Miler can be found at https://status.trimblemaps.com/
- resolved May 14, 2025, 11:06 PM UTC
The latency issue with PC*Miler Webservices has been mitigated. Mileage Services in TruckMate have resumed normal operation, and all queued mileage jobs have processed successfully. No action is needed from users. For continued updates on PC*Miler availability, please visit: https://status.trimblemaps.com/
- resolved May 14, 2025, 11:06 PM UTC
The latency issue with PC*Miler Webservices has been mitigated. Mileage Services in TruckMate have resumed normal operation, and all queued mileage jobs have processed successfully. No action is needed from users. For continued updates on PC*Miler availability, please visit: https://status.trimblemaps.com/
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