Trimble MEP incident

Major outage EU

Resolved after 4 hours 27 minutes, affecting Electrical Calculation Backend and Ventilation Concept EU and 1 more, on June 8, 2021.

resolved Jun 08, 2021, 12:39 PM UTC

The issue with your Trimble MEP product has been resolved. Remember that you can get up-to-the-minute status information at https://www.trimblemep.cloud. Again, we apologize for the inconvenience. Thank You, MEP SupportOps

Started
Jun 08, 2021, 08:12 AM UTC
Resolved
Jun 08, 2021, 12:39 PM UTC
Duration
4h 27m
Detected by Pingoru
Jun 08, 2021, 08:12 AM UTC

Affected components

Electrical Calculation BackendVentilation Concept EUAnnotationServiceGraph BackendApplicationSettingsGraph CostGraph ServiceCloseoutContactsDrawing

Update timeline

  1. investigating Jun 08, 2021, 08:12 AM UTC

    We are currently investigating this issue.

  2. identified Jun 08, 2021, 09:50 AM UTC

    We are continuing to investigate the issue with your Trimble MEP product. We are working hard to get you back online as soon as possible. Remember that you can get up-to-the-minute status information at https://www.trimblemep.cloud. Again, we apologize for the inconvenience. Thank You, MEP SupportOps

  3. monitoring Jun 08, 2021, 11:07 AM UTC

    A fix has been implemented and we are monitoring the results. We apologize for the inconvenience. We will send an additional update soon. Thank You, MEP SupportOps

  4. resolved Jun 08, 2021, 12:39 PM UTC

    The issue with your Trimble MEP product has been resolved. Remember that you can get up-to-the-minute status information at https://www.trimblemep.cloud. Again, we apologize for the inconvenience. Thank You, MEP SupportOps

Your product runs on more than Trimble MEP

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →