Trimble MEP incident
Trade Service Live - SupplierXchange Pricing and Procurement disruption
Trimble MEP experienced a notice incident on September 18, 2026 affecting Link and LinkUpdateService and 1 more component, lasting 3h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 18, 2026, 03:48 PM UTC
We are currently experiencing a service disruption for the Supplier Xchange Pricing and Procurement requests to our digitally connected Distributors. Our Engineering team is working to identify the root cause and implement a solution. Please monitor https://www.trimblemep.cloud/ for updates on SupplyChain availability. We apologize for the inconvenience. We will send additional updates out soon. Thank you. Trade Service Live team
- investigating Sep 18, 2026, 03:49 PM UTC
We are continuing to investigate this issue.
- investigating Sep 18, 2026, 03:55 PM UTC
We are continuing to investigate this issue.
- investigating Sep 18, 2026, 03:55 PM UTC
We are continuing to investigate this issue.
- investigating Sep 18, 2026, 05:00 PM UTC
Our Engineering team is continuing to investigate and implement a solution. Please monitor https://www.trimblemep.cloud/ for updates on Supply Xchange availability. We apologize for the inconvenience. We will send additional updates out soon. Thank you, Trade Service Live team
- monitoring Sep 18, 2026, 06:00 PM UTC
Our Engineering team has identified the root cause and implemented a solution. We are currently monitoring the performance. Please monitor - https://www.trimblemep.cloud/ for further updates. We sincerely apologize for the inconvenience and thank you for your patience. We will send additional updates soon. Thank you. Trade Service Live team
- resolved Sep 18, 2026, 07:46 PM UTC
Our Engineering team has confirmed that the issue has been resolved and that all systems are go! We sincerely apologize for the inconvenience this has caused and thank you for your patience. Thank you. Trade Service Live team